IKEA India: Exploring 5 Top IKEA Stores & Their Services

ikea india

IKEA India laid the foundation of its First store in Hyderabad and has set up its Corporate office in Gurgaon, Dlf Infinity Tower-A,8th Floor, DLF Cyber City, Sector 25, Gurgaon-122002.

Hej !! (the most common greeting in the Swedish language, and the equivalent of ‘hi’ in English). This is how IKEA greets you in all their stores.

IKEA the leading Swedish home furnishings company, plans to open 25 stores over the next 10 years in India.

IKEA India’s first store in Hyderabad features 7,500 furniture and home furnishing products and a 1,000-seater restaurant serving Swedish and Indian cuisine. It has a play area for children and a daycare center for children of its employees.

IKEA India orchestrated a groundbreaking event by hosting synchronized projections in three major cities – Mumbai, Bangalore, and Hyderabad. This initiative marked the unveiling of IKEA’s new brand positioning for India – “Ghar Aa Jao, Come Home to IKEA.”

Through mesmerizing projection mapping, vibrant visuals conveyed a special message to a wide audience. The aim was to forge a stronger emotional connection with customers in India. The spectacular display served as an invitation for people to explore the IKEA home, represented by its stores.

India has a massive population, making it one of the largest consumer markets globally. This presents a significant opportunity for IKEA to tap into a vast customer base and potentially increase its sales and market share. How could IKEA not encash this opportunity?

The middle-class population in India is expanding rapidly, leading to an increase in disposable income. As more people enter the middle-income bracket, there is a growing demand for quality furniture and home goods, which aligns with IKEA’s product offerings.

Urbanization is on the rise in India, with more people moving to cities. This shift often comes with a change in lifestyle, including the need for modern and affordable furniture and home decor items that IKEA is known for.

India has been experiencing steady economic growth, contributing to an overall improvement in living standards. This economic growth can lead to an increased willingness among consumers to invest in home furnishings and lifestyle products leading IKEA to set up a profitable business in India.

Guide to IKEA Store

1. Planning Your Visit

  • Research Online: Before heading to IKEA, check their website for store hours, special promotions, and a map of the store layout. This can help you plan your visit and make the most of your time.
  • Make a List: Create a shopping list of the items you need. IKEA’s website allows you to create a shopping list that you can bring to the store, ensuring you don’t forget anything.
  • Measure Your Space: Knowing the dimensions of the space you’re furnishing will help you select the right furniture and accessories.

2. Getting There

  • Directions and Parking: Most IKEA stores are located near major highways and offer ample parking. Some stores also have public transportation options.
  • IKEA Family Card: Sign up for an IKEA Family card to enjoy discounts, free coffee or tea in the restaurant, and other benefits.

3. Navigating the Store

  • Store Layout: IKEA stores are typically designed as a one-way layout. You’ll start at the entrance and follow a marked path through various departments.
    • Showroom: On the upper level, the showroom features fully furnished rooms and displays showcasing IKEA products in various setups.
    • Market Hall: On the lower level, you’ll find smaller items like kitchenware, textiles, and lighting.
    • Self-Serve Furniture Area: Near the end of your visit, you’ll find the warehouse where you can pick up flat-packed furniture boxes.
  • Shortcuts: Use shortcuts marked in the store to bypass sections if you’re in a hurry or looking for specific departments.

4. Shopping Tips

  • Tags and Codes: Each item has a tag with a code indicating where it can be found in the self-serve furniture area. Note these down as you browse the showroom.
  • Product Availability: Use the in-store computers or the IKEA app to check the availability of items you want.
  • Sample Testing: Test out furniture and other items in the showroom to ensure they meet your needs.

5. Services

  • Assembly Services: If you prefer not to assemble your furniture, IKEA offers assembly services for an additional fee.
  • Delivery Services: For a fee, IKEA can deliver your purchases to your home. This is especially useful for large or bulky items.
  • Returns and Exchanges: IKEA has a generous return policy. Keep your receipt, and you can return items within 365 days for a full refund.

6. In-Store Dining

  • Restaurant: IKEA’s in-store restaurant offers a variety of affordable meals, including their famous Swedish meatballs, vegetarian options, and kid-friendly dishes.
  • Bistro: Near the checkout area, you can find a bistro with quick bites like hot dogs, cinnamon rolls, and ice cream.
  • Swedish Food Market: Take home some Swedish specialties like lingonberry jam, frozen meatballs, and various snacks.

7. Checkout and Beyond

  • Self-Checkout: Many stores offer self-checkout lanes for a quicker shopping experience.
  • Member Discounts: Don’t forget to use your IKEA Family card at checkout to enjoy any applicable discounts.
  • Loading Assistance: If you need help loading large items into your vehicle, IKEA staff are usually available to assist.

8. Online Shopping

  • Order Online: If you prefer shopping from home, IKEA’s website allows you to browse and order products online with options for home delivery or in-store pickup.
  • Virtual Planning Tools: Use online tools to plan your space, design a kitchen, or customize furniture pieces.

Visiting an IKEA store can be a fun and rewarding experience if you plan ahead and take advantage of the various services and conveniences they offer. Enjoy your shopping!

How many IKEA Stores In India?

The answer is – IKEA has 5 stores in India. You’ll find a diverse range of cuisines within these stores in the on-site restaurant. In essence, IKEA has introduced a fresh and dynamic atmosphere to India. It provides an ideal space for family time, offering a vast selection of furnishings and room models. Navigating the store is akin to a tour of a generously priced, expansive mall.

You’re allotted 3 hours to explore and make purchases. The facilities include ample parking, strict adherence to health regulations, and a maximum of five people per group.

IKEA India stands as a hub for ideas and furniture, allowing you to materialize your dream home. The store showcases inspiring room setups to ignite creativity and entice customers to explore further.

Shopping at IKEA India involves self-service, providing a unique experience. Additionally, you can indulge in Swedish dishes, adding an extra layer of uniqueness to the IKEA store experience.

1. IKEA India-Hyderabad

The expansive IKEA mall located near Mind Space in Hyderabad offers an extensive range of products. The customer service is exceptional, with the added convenience of a dedicated play area where IKEA staff entertains and educates children through games and communication skill activities.

For those searching for stylish and decorative lighting, IKEA Hyderabad has a comprehensive selection. The closest Metro station to IKEA Hyderabad is Raidurg in Ranga Reddy, just a 15-minute walk from the store.

Address

IKEA Store – HITEC City
Raidurg, Serilingampally, Mandal,
Survey no. 83/1, Plot No.25, 26, Part 29
Panmaqtha, Rangareddy, Hyderabad,
500032, Telangana, India.

Opening hours
10 am – 10 pm

Get Directions

ikea india
IKEA Hyderabad

2. IKEA India -Bengaluru

IKEA’s store in Bengaluru, India, located at Nagasandhra, spans across 12.2 acres (460,000 sq ft). The Nagasandhra store showcases a collection of over 7,000 thoughtfully designed home-furnishing products and boasts more than 65 room sets. Notably, it accommodates the largest children’s play areas in the region.

Furthermore, the IKEA store in Nagasandhra offers a restaurant with 1000 covers and a bistro, serving a delightful blend of Swedish and Indian delicacies. This culinary experience adds to the overall appeal of the store, providing visitors with a diverse and satisfying dining option alongside the extensive home-furnishing offerings.

Address

IKEA Store – Nagasandra
Manjunatha Nagar, Bagalakunte, Bengaluru, Karnataka
560073

Opening hours
10 AM – 10 PM

Get Directions

ikea india
IKEA store in Nagasandhra

3. IKEA India-Navi Mumbai

This huge dedicated complex of IKEA Navi Mumbai is opposite Turbhe local station. Like other IKEA stores, IKEA Navi Mumbai has a huge collection of Western lifestyles under one roof and so many that one has to visit to believe and get intrigued. A single visit to the store won’t suffice at all.

The store has free EV charging stations. There is a dedicated play area (Småland) for kids under IKEA staff supervision if you don’t want your kids to join you in the shopping process.

IKEA Navi Mumbai /IKEA India [Photo Credit: Abimanyu Shikarwar]

Address

Turbhe MIDC, Turbhe Navi Mumbai, Maharashtra 400705

Opening Hours

11 am – 9 pm (Mon – Fri)
11 am – 10 pm (Sat & Sun)

Get Directions

4. IKEA India-Worli City Store

IKEA has established a store in Worli intending to increase accessibility for a broader population in Mumbai. This city-oriented store format allows IKEA to tailor its presence to smaller urban spaces, providing a more convenient way for numerous customers to explore the offerings of IKEA.

Shoppers can access the entire range of IKEA products through a seamlessly integrated digital and physical shopping experience. The Worli City Store spans 80,000 sq ft, a notable difference from the traditional larger IKEA stores, which typically range from 400,000 to 500,000 sq ft.

Despite its compact size, the City Store in Worli adheres to all safety measures, consistent with standards across all IKEA outlets.

IKEA Worli City Store/IKEA India

Address

Unit-1 Level 0, Unit -2 Level 1, Unit -3 Level 2, Bldg #18 & #10 Trade View, Utopia City, Pandurang Budhkar Marg, near Kamala Mills Compound, Worli, Mumbai, Maharashtra, 400013

Opening Hours

10:30 AM – 9:30 PM

Get Directions

5. IKEA India-R City Store

IKEA’s second compact city store in India, situated at R City in Ghatkopar, marks a significant milestone as the first IKEA outlet within a shopping mall. Spanning 72,000 square feet on the mall’s third floor, this store features a diverse selection of over 7,000 products.

Customers have the convenience of ordering more than 5,000 items for delivery and the option to directly purchase 2,000 products from the store.

Address

R City Mall,  3rd and 4th Floor, North Wing, 
T-28I and TF-1,146 CTS No. 166/1 to 23 off village Ghatkopar, LBS Marg, Mumbai,
Maharashtra – 400086 

Opening Hours

Mon – Fri: 11 AM – 9:30 PM
Sat & Sun: 11 AM – 10 PM

Get Directions

IKEA India Services

Kitchen Planning

Are you considering a kitchen renovation? IKEA India offers assistance in planning your kitchen with specialized experts available virtually, and this service is provided free of charge.

Kitchen Bathroom Measuring Service

IKEA India helps you measure your kitchen and bathroom with a professional so that the exact dimensions are known.

Installation Service

If you require a team of expert installers for your new kitchen or bathroom fittings, you can easily arrange for their services. Orders for installation can be placed whenever necessary.

FAQs

Can I order IKEA online in India?

IKEA achieves approximately 25 percent of its sales through online channels in India and has recently launched doorstep delivery services in 62 new markets. These markets are spread across Maharashtra, Karnataka, Andhra Pradesh, and Telangana, and will be supported by nearby stores. Normal delivery is available for most items. By adding items to your shopping list and proceeding to checkout, you can view the available delivery options.

What significant event marked IKEA’s entry into the Indian market?

The opening of IKEA’s first store in India, located in Hyderabad, marked its entry into the Indian market.

What is the expected value of the luxury furniture market in India that has attracted IKEA?

The luxury furniture market in India is expected to garner $27.01 billion. The online home décor market in India is projected to grow at a CAGR of 50.42% in revenue. India’s organized furniture industry is expected to grow by 20% per annum over the next few years. Courtesy: Research Paper

How much investment IKEA has made in India?

In 2013, the government approved a ₹10,500 crore foreign direct investment (FDI) proposal by IKEA to establish 10 stores with related infrastructure over the next 10 years. Later, IKEA planned to open an additional 15 stores.

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